Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. A Simple Planet is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at email@example.com with your
Lost or Missing Orders
Questions about lost or missing orders must be discussed with the USPS. We are not affiliated with the USPS and questions regarding their shipping policies, lost packages and procedures must be directed to them.